Our Refund Policy

Our Commitment

We strive to create amazing headshots that you'll love. If your headshots don't meet your expectations, we're committed to making it right for you.

Individual Photoshoots

While we aim to provide several incredible headshots, it's unlikely that all will be perfect. In rare cases where no satisfactory headshots are generated, we offer refunds.

Refund Eligibility

To prevent abuse, you are eligible for a refund ONLY IF:

  • You've uploaded photos complying with our requirements.
  • You contact us within 7 days of headshot generation.

Your Options

  1. Complimentary Redo: We'll redo your photoshoot, allowing you to upload new photos for a fresh set of headshots.
  2. Full Refund: If you're still unsatisfied after a redo, we'll issue a 100% refund.

Contact Us

If you have any questions or concerns about your headshots, please email us at support@ProAIShots.com. We're always happy to help!