Our Refund Policy
Our Commitment
We strive to create amazing headshots that you'll love. If your headshots don't meet your expectations, we're committed to making it right for you.
Individual Photoshoots
While we aim to provide several incredible headshots, it's unlikely that all will be perfect. In rare cases where no satisfactory headshots are generated, we offer refunds.
Refund Eligibility
To prevent abuse, you are eligible for a refund ONLY IF:
- You've uploaded photos complying with our requirements.
- You contact us within 7 days of headshot generation.
Your Options
- Complimentary Redo: We'll redo your photoshoot, allowing you to upload new photos for a fresh set of headshots.
- Full Refund: If you're still unsatisfied after a redo, we'll issue a 100% refund.
Contact Us
If you have any questions or concerns about your headshots, please email us at support@ProAIShots.com. We're always happy to help!